How to buy a product?
To buy a product from Oloree, follow these steps:
- Browse through the collections and select the item you wish to purchase.
- Click on the product to view details and select any customization options if available.
- Add the item to your cart and proceed to checkout.
- Fill in your shipping information and select your preferred shipping method.
- Complete the payment process using your preferred payment method.
- Once your order is confirmed, you will receive an email with your order details and tracking information
How can I make refund from your website?
To make a refund from Oloree's website, please contact customer support via email at "contactus@oloree.co.uk". Ensure that the products are not personalized, utilized, worn, washed, or damaged. The identification label must be attached, and the single-use seal must be intact. Follow the instructions provided by customer support for processing your refund
When is my order considered to be completed?
The purchasing process is considered complete once payment has been made.
Are my details secured?
Yes, your details are secured. Oloree uses industry-standard security measures to ensure that your personal and payment information is protected. All transactions are encrypted and processed through secure payment gateways. Oloree is committed to maintaining the highest standards of data security to safeguard your information.
How much does the shipping cost?
Shipping costs are charged to the client and may vary based on the selected country of delivery. Shipping costs are calculated for each order according to the destination country and the weight of each shipped package. Free shipping is offered on all orders over £150
Is it possible to return Oloree products?
Yes, it is possible to return Oloree products under certain conditions. The products must not have been personalized, utilized, worn, washed, or damaged. The identification label must be attached, and the single-use seal must be intact. Different composition and wash labels also apply to returns
Can Oloree products be dispatched as gifts?
Yes, Oloree products can be dispatched as gifts. In the product description screen, simply select the gift option, complete the form with the desired note, and the recipient will receive the item(s) in elegant gift packaging
Do you deliver nationwide?
Yes, Oloree delivers to your doorstep anywhere in the UK and internationally to selected countries
Are your products made in Nigeria?
While Oloree products celebrate Nigerian culture and design, they are handcrafted in Italy by skilled artisans. This blend of Italian craftsmanship and Nigerian elegance ensures high-quality, unique products
How soon will I get my item?
Deliveries within the UK typically take 1-3 working days, while international deliveries vary depending on the destination but generally take between 5-10 working days