At OLOREE.CO.UK, we understand the importance of timely and reliable delivery to enhance your shopping experience. Please review our delivery policy to understand how we handle the dispatch and delivery of your orders.
ORDER DISPATCH: All orders are dispatched within 1 working day from the date of order placement. This excludes weekends and public holidays.
DELIVERY TIMELINE: Standard delivery within the United Kingdom typically takes 1-3 working days from the date of dispatch to reach our customers. While we strive to ensure timely delivery, please note that external factors such as postal service delays or unforeseen circumstances may impact delivery times.
TRACKING INFORMATION: Once your order has been dispatched, you will receive an email notification containing tracking information. This allows you to monitor the progress of your delivery and plan for its arrival.
CONTACTING US: If your delivery exceeds the timeline advised in the dispatch note and you have not received your order, please contact our Delivery Team at contactus@oloree.co.uk. Include your order number and any relevant details in your email. Our team will promptly investigate the issue and provide you with the necessary assistance.
MISSING OR LATE DELIVERIES: In the rare event that your order is lost or significantly delayed during transit, we will work closely with our delivery partners to resolve the issue promptly. Rest assured that we are committed to ensuring that you receive your order in a timely manner.
DELIVERY ADDRESS: Please ensure that the delivery address provided during the checkout process is accurate. OLOREE.CO.UK is not responsible for orders shipped to incorrect addresses provided by the customer. Any additional shipping costs incurred due to incorrect address details will be the responsibility of the customer.
DELIVERY OPTIONS: Currently, we only offer UK delivery. If you have specific delivery requirements or need delivery outside of the UK, please contact our Delivery Team at contactus@oloree.co.uk to discuss possible options.
Thank you for choosing OLOREE.CO.UK. We value your trust and are dedicated to providing you with a seamless shopping experience, including efficient and reliable delivery services. If you have any further questions or concerns, please do not hesitate to contact us.